Privacy Statement

We treat customers' personal information and details with the utmost sensitivity and confidentiality. We regularly audit our processes to ensure that we comply fully with Data Protection Act 1998.

Accuracy of Your Data

We endeavour to keep your information accurate and up to date at all times. If you become aware that any information held by us is inaccurate please contact us any time either by telephone, fax, post or e-mail(admin@thewaterwarehouse.co.uk)

Using Your Data

When you place an order with us we will need to know your name, address and other information including e-mail address and telephone number. We store this information for the purposes of providing you with the very best possible service. The relevant information may be used by us, our agents or sub-contractors as a method to support our relationship with you. This includes communicating with you on matters concerning new products, special offers and any other service-related issues.

Using Your Data to Communicate With You

We undertake not to provide you with any communication that you do not require. If you don't wish to receive communication by post, fax, telephone or e-mail (admin@thewaterwarehouse.co.uk), please inform us by any of the previous methods of your preference to opt out of any of these services.

Using Your Data For Others to Communicate With You

From time to time we may make your details available to carefully selected companies who we think may be able to offer services or products of interest to you. If you don't wish your details to be passed to any such company please inform us by post, fax, telephone or e-mail (info@thewaterwarehouse.co.uk)

Security of Your Data Including Credit/Debit Card Transactions

All your data is stored on our host server and is password protected to ensure that no unauthorised access is possible. In addition, our website is secured by 'SSL Secured (128 bit) Encryption' system. All credit/debit card transactions are only processed when the order has reached our host server and not directly from the website. Furthermore, the charging of all credit/debit card transactions only takes places at the point of despatch of your order and not on receipt of it. This is intended to give you the utmost protection and total peace of mind at all times.

Cookies

When you visit our website we send your computer a 'cookie'. Cookies help us to track basic visitor information in order that we can better tailor the site to our visitors' needs. Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you wish.

Cookies are text-only strings of information that a website transfers to the cookie file of your browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value. Cookies may be used to compile anonymous, aggregated statistics which provide a better understanding of how a website is being used. You cannot be identified personally in this way.

You can easily delete any cookies that have been installed in the cookie folder of your browser and you can also stop cookies being stored on your computer in future. In order to do this you should refer to your browser's instructions by clicking "help" in your browser menu. Further information on deleting or controlling cookies is available.

Third party vendors, including Google, show our ads on sites on the internet.  Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.  Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.