Payments & Security


You can pay for your order by Visa, Mastercard, Delta/Connect, or Switch - either online or over the phone.

We’ve tried to make our website as easy as possible to navigate, with clear instructions on how to place an order online for any our product.

If you’d still prefer to place your order by phone - or if you have a query - just call our customer services team on 0800 644 4000, and they’ll be happy to take your order. Please ensure that you have your debit or credit card details available so we can process your payment.

100% Secure Shopping

The Water Warehouse want you to feel safe while shopping on the site and below are all the steps we have taken to ensure you have 100% secure shopping.

Secure Sockets Layer (SSL) technology protects our website and makes it easy for you to trust us in three essential ways:

• An SSL Certificate enables encryption of sensitive information during on-line transactions.
• Each SSL Certificate contains unique, authenticated information about the certificate owner.
• A Certificate Authority verifies the identity of the certificate owner when it is issued.

When you pay online at the Water Warehouse, you can be sure that your payment details will be safe and secure. We use an established and trusted secure payment provider - Sagepay. The moment you give us your card details you’ll see a padlock at the bottom of your browser window which tells you that you have entered a secure area. Once you submit your details, they will be encrypted before they leave your computer and remain so until they reach our payment provider. They then pass the payment onto us. We never see your card details.